Chrono Bee Support

Open the Record tab, pick a preset or create an activity, and timing starts. You can add notes and local photo, video, or audio attachments.

In-progress activities appear on the Record screen and via Live Activity or local notifications (if reminders are on). You can end, adjust, or enrich the entry anytime.

Footprint lists historical activities on a timeline, with filters and search so you can revisit a day or a category.

Go to Me → Export Data, then save or send the file via the system share sheet. Exports reflect what is stored on the device.

iCloud sync is a Pro feature. When enabled on devices signed into the same Apple ID with sync on, it syncs:

• Text and time information for in-progress activities and timeline records
• Metadata such as relative attachment paths

The following are not synced via iCloud:

• Photo, video, or audio media files themselves
• Model API Keys and secret fields in model settings

If the UI asks you to restart after toggling sync, force-quit the app from the app switcher and reopen so settings apply to the local database.

AI uses bring-your-own-key (BYOK): in Me → Model settings, enter a compatible Base URL, model name, and API Key. Keys stay in Keychain. When using AI, related chat and activity summaries needed by tools go to the third-party model service you configured. Use only providers you trust and follow their terms.

• Subscriptions go through the Apple App Store / StoreKit; Apple handles payment.
• View, cancel, or change subscriptions on the paywall or in system Subscriptions.
• Restore purchases on a device signed into the same Apple ID from Pro-related screens.
• Refunds follow Apple’s process (App Store purchase history or reportaproblem.apple.com).

Please confirm:

1. System Settings allow Chrono Bee notifications;
2. In-app timer reminders are on and match the mode you expect;
3. Focus / silent modes are not blocking notifications.

Media stays on-device only. Uninstalling, clearing local data, or changing devices without copying files can make attachments unavailable. Enabling iCloud sync also does not upload media files. Back up important attachments yourself or pair Export Data with local file management.

Confirm Chrono Bee is installed and running on Mac, and the menu bar icon is not hidden in system settings. If it disappears, fully quit and reopen the app.